ArticleID:24,SV,22nd April 2009

Problem:
When using ZooKeeper version 3.0.11c it appears to work fine but you cannot exit out of the progam or close it by clicking on the close button forcing you to use the task manager to shut the program down.

Also, the ability to recall or save a desktop layout does not work and any saved desktop layouts are missing.

Resolution:
This problem occurs because the configuration file for ZooKeeper has become corrupted. To fix it, this file needs to be deleted. Follow these steps:

1- In Windows Explorer, browse to the following location C:\Documents and Settings\VJ\Local Settings\Application Data\Green_Hippo

Note: if you cannot see the folder, it is because the folder is hidden. To workaround this you should be able to copy and paste the path above into the address bar in windows explorer.

2- Once you have located the folder. Delete any content.

3- Next time the ZooKeeper application is started it will recreate that data. Any previous custom layouts cannot be restored.